When to Call 911
Southeast Communications 911 Center
Southeast Communications 911 Center dispatches for 22 agencies in Gage County. The Communications Center employs 10 full-time and 1 part-time dispatcher, staffing the center 24 hours a day, 7 days a week. The Communications Center fields over 100,000 phone calls annually, between emergency and non-emergency calls.
When Should You Call 911?
9-1-1 should be called for emergencies, such as crimes in progress, to report a fire, or for a medical emergency. Here are a few helpful tips when calling 9-1-1:
- Remember to remain calm, speak clearly, and follow any instructions the dispatcher gives you.
- Be prepared to provide the location of the emergency. Always know your location and be ready to give directions to the dispatcher. Descriptive information such as cross streets, mile markers, landmarks, and business names is helpful.
- The dispatcher will verify your address and phone number.
- Do not hang up until the dispatcher tells you to. Even if you dialed by mistake, stay on the line and explain that you accidentally dialed.
- The dispatcher will ask you questions. Stay calm and answer the questions clearly. This questioning does not delay the response of Law Enforcement/Fire/EMS Personnel. It does provide the responders with more information as they are en route, so they can be better prepared when they arrive.
- When describing a vehicle, the dispatcher may ask the color, year, make, model, body style, license plate, state, and any other distinguishing characteristics.
How to Use 911
Act Promptly in an Emergency
Seconds count in an emergency. When fire, police, or medical emergencies occur, 9-1-1 can help save precious time. It can mean saving a home, property, or even a life. When you have an emergency in Beatrice or Gage County, simply dial 9-1-1. It is easy to remember and your call will be answered by a specially trained Telecommunication Operator, who will provide you with assistance in your emergency.
How to Use 9-1-1
Dial 9-1-1.
When the operator answers, tell them which emergency agency you need, describe the emergency, and give them the exact location where help is needed. (ex. 1212 Maple Street, 12th & Grant, 200 block of North Pine)
When Should You Dial 9-1-1
9-1-1 should be dialed when an ambulance, fire unit, sheriff, or police officer is needed at a particular location.
How 9-1-1 Works
When you dial 9-1-1 your call is received by a Telecommunication Operator in the Police Department who is responsible for processing your call. The operator determines what agency is needed and what type of emergency you have. The priority of the call will determine the response time in which the call will be dispatched.
Telephone Number Displayed
As an added safety feature, your telephone number is displayed when the Telecommunication Operator answers your call. This provides greater protection for residents because it enables the Telecommunication Operator to call you back if, in the excitement, you neglect to give all the necessary information to obtain assistance. Knowing the telephone number of an emergency call can help the operator track down the location of the call, should the caller be unable to talk. 9-1-1 is to be used for emergency purposes only. For other fire, police, ambulance, or sheriff's office non-emergencies, please use (402) 223-4080.
Contact Us
City of Beatrice
400 Ella Street
Beatrice, NE 68310
(402) 228-5200
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